Terms of Service

These Terms of Service (“Terms”) govern access to the AgentEasePro websites, applications, and related services (collectively, the “Service”). “AgentEasePro,” “we,” “us,” and “our” refer to the provider of the Service. By creating an account, purchasing a subscription, or using the Service, you agree to these Terms and our Privacy Policy.

You must be at least 18 years old and legally able to enter a contract. If you use the Service for a brokerage, team, company, or other organization, you represent that you have authority to bind that organization. Any order form or in-product purchase terms accepted by you are part of this agreement; if they conflict with these Terms, the order form controls for that purchase.

AgentEasePro provides software for real estate relationship management, active deals, contract and document workflows, electronic signatures, deadlines, tasks, listings, marketing, reporting, and related features. Features may vary by plan, market, device, integration, or release stage.

• Provide accurate account information and keep it current.
• Protect credentials, devices, API keys, and signing links associated with your account.
• Use reasonable access controls and promptly remove users who should no longer have access.
• Notify us promptly at legal@agenteasepro.com if you suspect unauthorized use.
• Remain responsible for activity by your authorized users and for their compliance with these Terms.

Paid subscriptions renew automatically at the billing interval shown at checkout until canceled. You authorize us and our payment processor to charge the payment method on file for subscription fees, applicable taxes, and authorized add-ons. Cancel before the next renewal date to avoid the next charge.

A trial that does not require a payment method will not create a charge unless you affirmatively start a paid subscription. Trial access may expire or become limited at the end of the stated trial period. Unless required by law or stated in a written offer, fees are non-refundable and we do not provide credits for partial billing periods.

We may change prices prospectively. We will give active subscribers reasonable advance notice of a price change before it applies to a renewal. Failed or overdue payments may result in restricted or suspended access.

You retain ownership of information, files, documents, contacts, communications, property data, and other content submitted to the Service by or for you (“Customer Data”). You grant AgentEasePro and its service providers a limited right to host, copy, transmit, display, modify, and otherwise process Customer Data only as needed to provide, secure, support, and improve the Service, comply with law, and as described in the Privacy Policy.

You represent that you have all rights, permissions, notices, and consents required to place Customer Data in the Service and instruct us to process it. You are responsible for the accuracy, quality, legality, and backup of Customer Data. We may create and use aggregated or de-identified information that cannot reasonably identify you, your clients, or another individual.

The Service may help you send email, text messages, signing invitations, reminders, or marketing communications. You—not AgentEasePro—decide who receives those communications and what they contain.

• Obtain and document any consent required before contacting a lead, client, or other recipient.
• Honor opt-outs and do-not-call requests promptly.
• Comply with the TCPA, CAN-SPAM Act, carrier rules, advertising laws, and other applicable requirements.
• Do not use purchased, harvested, or unlawfully obtained contact lists.
• Do not send deceptive, abusive, unlawful, or unsolicited communications.

Delivery is not guaranteed. Carriers, inbox providers, recipient settings, and third-party services may delay, filter, or block communications.

AgentEasePro is workflow software. It is not a brokerage, law firm, title company, lender, tax adviser, or substitute for professional judgment. We do not provide legal, financial, tax, brokerage, or compliance advice.

• Confirm that every signer has consented to transact and sign electronically.
• Verify signer identity, authority, document completeness, required disclosures, and delivery.
• Review every form, clause, calculation, deadline, and filing before relying on it.
• Follow brokerage policies and all state, local, association, MLS, licensing, and record-retention rules.
• Consult qualified counsel or other professionals when a legal or compliance question arises.

You may not use the Service to:

• Break the law, infringe rights, commit fraud, discriminate unlawfully, or facilitate harmful conduct.
• Probe, bypass, disable, or interfere with security, authentication, rate limits, or service availability.
• Upload malware, scrape at scale, reverse engineer, resell, or provide unauthorized access to the Service.
• Impersonate another person, misrepresent authority, or create deceptive signing or communication flows.
• Use the Service to train a competing model or product without our written permission.

Unless a feature expressly supports it and we agree in writing, do not upload Social Security numbers, driver’s-license images, payment-card or bank-account numbers, protected health information, information about children, or other highly sensitive regulated data. Real estate documents can contain sensitive information; review and minimize what you upload.

You may connect services such as calendars, email, communications, payment, storage, social, property, or document providers. You authorize us to exchange information with a connected service as needed to perform your request. Third-party services are governed by their own terms and privacy practices.

We do not control and are not responsible for third-party availability, security, data handling, API changes, content, or acts. Disabling an integration may stop related features but may not delete information already transferred to that provider.

AgentEasePro and its licensors own the Service, software, interfaces, designs, documentation, trademarks, and all related intellectual property, excluding Customer Data. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal real estate business.

If you send suggestions or feedback, you allow us to use it without restriction or compensation. This does not give us ownership of Customer Data or confidential deal information.

Each party may receive non-public information from the other. Each party will use reasonable care to protect that information and use it only to perform under these Terms, except for information that is public, independently developed, rightfully received from another source, or required to be disclosed by law.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service is completely secure, and we cannot guarantee that unauthorized access, loss, or interruption will never occur. You are responsible for appropriate device security, password practices, and independent copies of critical records.

Preview, beta, smart, automated, or AI-assisted features may change, contain errors, or be discontinued. Outputs may be incomplete, inaccurate, or unsuitable for a particular transaction. Review outputs before sending, filing, signing, publishing, or relying on them.

Do not treat an automated result as legal advice, a compliance determination, a valuation, or a guarantee that a deadline or requirement has been satisfied.

We may improve, modify, limit, or discontinue features, including integrations and market-specific workflows. We may perform maintenance or impose reasonable usage limits to protect the Service. We do not promise uninterrupted, error-free, or universally available access.

Support channels, response times, onboarding, and feature availability may depend on your plan and current launch program. We may contact you about material service, account, billing, or security matters.

You may cancel through available account settings or by contacting support. Cancellation stops future renewals but does not reverse charges already incurred. We may suspend or terminate access for non-payment, security risk, unlawful conduct, material breach, or activity that threatens the Service or others.

Before cancellation, export Customer Data you need to retain. Where export tools are available, use them promptly. After termination, we may delete or de-identify Customer Data according to our retention practices and legal obligations. Backup copies may remain for a limited period before rolling off.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” AGENTEASEPRO DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS. WE DO NOT WARRANT THAT THE SERVICE, INTEGRATIONS, TEMPLATES, DATA, COMMUNICATIONS, AUTOMATIONS, OR SIGNATURE WORKFLOWS WILL BE ERROR-FREE, SECURE, LEGALLY SUFFICIENT, OR APPROPRIATE FOR A PARTICULAR TRANSACTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTEASEPRO AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, TRANSACTIONS, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TO AGENTEASEPRO FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limits do not apply where prohibited by law.

You will defend, indemnify, and hold harmless AgentEasePro and its officers, personnel, affiliates, licensors, and service providers from third-party claims, damages, losses, liabilities, and reasonable legal fees arising from Customer Data, your communications or transactions, your authorized users, your violation of law or these Terms, or your infringement of another person’s rights. We will provide reasonable notice and cooperation, and you may not settle a claim in a way that admits fault by or imposes obligations on us without our consent.

Before filing a formal claim, each party agrees to send written notice describing the dispute and allow 30 days for good-faith resolution. Notices to AgentEasePro must be sent to legal@agenteasepro.com.

These Terms are governed by Utah law, without regard to conflict-of-law rules. Unless applicable law requires otherwise, the state and federal courts located in Salt Lake County, Utah will have exclusive jurisdiction, and each party consents to that venue.

Neither party is liable for delay caused by events beyond reasonable control. You may not assign these Terms without our consent; we may assign them as part of a merger, financing, reorganization, or sale of the Service. If one provision is unenforceable, the rest remain effective. Failure to enforce a provision is not a waiver. These Terms and any applicable order form are the entire agreement about the Service.

We may update these Terms. For material changes, we will provide reasonable notice through the Service, email, or this page before the changes take effect when required. Continued use after the effective date means you accept the updated Terms.